Returns & Exchanges

We want you to be fully caffeinated and completely satisfied; if our coffee or gear doesn't meet your expectations, we offer a 30-day money-back guarantee. Please note that for safety reasons, opened bags of coffee cannot be returned, but we will always work with you to make it right.

Return Process

• 1.
  Initiate Your Request

  Contact our customer excellence team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging. For apparel and mugs, ensure items are unused and in original condition.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process a refund to your original payment method within 5-7 business days.